SWIPEBY Seller HelpdeskSWIPEBY Seller Support
Refund order fully or partially from the tablet
You can refund active and past order conveniently from the tablet
Google for business setup?
Google for business
How to add Facebook 'Order Now'?
Facebook ordering - 'Order Now' or 'Start Order'
Using Instagram ordering and marketing?
Instagram ordering and marketing
How do I get order notifications?
How to update the SWIPEBY App?
Update Apps individually or in bulk using the Google Play Store.
How do I access reports and order activity?
Financial reports and order activity
Geofencing demo how-to?
Drawing geofences and how to use them
Can I use my own drivers for delivery orders?
Set up the radius, delivery zones, cost per delivery and manage your own / self delivery and drivers.
How to modify stock? Inventory input and management?
Inventory and stock modify - 86 an item
How do I set up loyalty & rewards?
It's easy to set up guest/customer loyalty program and define item & cash rewards.
We're here for you.
How to stop SWIPEBY screen from popping up on tablet?
SWIPEBY screen on a tablet won't stop popping up.
Are credit card transactions secure?
Credit card transactions security
How to adjust available times for items availability?
Adjusting availability and assigning items/products
Can I offer promotional codes and coupon codes?
Coupon and promo codes
How do I cancel an order?
What is SWIPEBY (swipe.by)?
A turnkey solution to keep you competitive.
How do pre-orders work?
Order for curbside (drive-thru) or takeout at a future date
Can I add and/or remove users from the account?
Adding and removing users
Why should I use SWIPEBY?
SWIPEBY can help you stay in the game.
Can I pause orders for my store when I am busy?
Pause orders feature
SWIPEBY official logos?
SWIPEBY logos and assets
Do you offer demos - request a demo?
Demo and support.
How much does SWIPEBY cost?
What features does SWIPEBY offer?
The SWIPEBY platform of tools.
Does SWIPEBY offer online ordering?
SWIPEBY online ordering
Does SWIPEBY offer commission-free delivery?
Delivery with SWIPEBY.
Does SWIPEBY have a CRM?
Do you offer Point of Sales (POS) integrations?
How does takeout / in-store pickup work?
Takeout/In-store pickup option
How does curbside (virtual drive-thru) work?
SWIPEBY curbside or virtual 'drive-thru' model
How does geofencing virtual drive-thru work? (curbside)
Geofenced curbside handoff
How does the 5 Star Review Tool work?
SWIPEBY manages guest reviews to help drive new and repeat business
How does the automated guest remarketing work?
SWIPEBY automatically sends re-marketing emails to guests and customers that have not ordered over specific timeframes.
Do you provide tablets, printers, and marketing materials?
SWIPEBY Tablets, printers, and marketing materials
How is tax calculated and who pays?
Tax calculation on SWIPEBY
How do I log in to my account as a vendor?
How to set up your banking info?
Setting up your banking info for payments.
Setting up an alternate payment option in Toast
Toast SWIPEBY payment instructions
How to create and edit a menu and list products?
Creating and editing menus and listing products
How to add a product or item?
Adding items and products
How to add and manage modifiers and variants?
Managing modifiers - variants
Adding and managing categories
How to add and manage categories