Welcome to our Help Center 👋

Contact support?

We're here for you.

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Written by Travis
Updated 17 hours ago

What is SWIPEBY (swipe.by)?

A turnkey solution to keep you competitive.

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Written by Travis
Updated 17 hours ago

Why should I use SWIPEBY?

SWIPEBY can help you stay in the game.

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Written by Travis
Updated 17 hours ago
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Written by Travis
Updated 17 hours ago
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Written by Travis
Updated 17 hours ago

What features does SWIPEBY offer?

The SWIPEBY platform of tools.

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Written by Travis
Updated 17 hours ago
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Written by Travis
Updated 16 hours ago
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Written by Travis
Updated 16 hours ago
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Written by Travis
Updated 18 hours ago
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Written by Travis
Updated 16 hours ago

How does takeout / in-store pickup work?

Takeout/In-store pickup option

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Written by Travis
Updated 16 hours ago

How does curbside (virtual drive-thru) work?

SWIPEBY curbside or virtual 'drive-thru' model

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Written by Travis
Updated 16 hours ago
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Written by Travis
Updated 16 hours ago

How does the automated guest remarketing work?

SWIPEBY automatically sends re-marketing emails to guests and customers that have not ordered over specific timeframes.

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Written by Carl Turner
Updated 18 hours ago

Do you provide tablets, printers, and marketing materials?

SWIPEBY Tablets, printers, and marketing materials

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Written by Travis
Updated 18 hours ago

How is tax calculated and who pays?

Tax calculation on SWIPEBY

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Written by Travis
Updated 18 hours ago
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Written by Travis
Updated 18 hours ago

How to set up your banking info?

Setting up your banking info for payments.

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Written by Travis
Updated 18 hours ago

Setting up an alternate payment option in Toast

Toast SWIPEBY payment instructions

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Written by Travis
Updated 18 hours ago

How to create and edit a menu and list products?

Creating and editing menus and listing products

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Written by Travis
Updated 18 hours ago

How to add a product or item?

Adding items and products

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Written by Travis
Updated 18 hours ago
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Written by Travis
Updated 18 hours ago

Adding and managing categories

How to add and manage categories

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Written by Travis
Updated 18 hours ago

Google for business setup?

Google for business

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Written by Travis
Updated 18 hours ago

How to add Facebook 'Order Now'?

Facebook ordering - 'Order Now' or 'Start Order'

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Written by Travis
Updated 18 hours ago

Using Instagram ordering and marketing?

Instagram ordering and marketing

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Written by Travis
Updated 18 hours ago

How to update the SWIPEBY App?

Update Apps individually or in bulk using the Google Play Store.

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Written by Travis
Updated 18 hours ago

Geofencing demo how-to?

Drawing geofences and how to use them

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Written by Travis
Updated 18 hours ago

Can I use my own drivers for delivery orders?

Set up the radius, delivery zones, cost per delivery and manage your own / self delivery and drivers.

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Written by Carl Turner
Updated 18 hours ago

How do I set up loyalty & rewards?

It's easy to set up guest/customer loyalty program and define item & cash rewards.

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Written by Carl Turner
Updated 18 hours ago

How to stop SWIPEBY screen from popping up on tablet?

SWIPEBY screen on a tablet won't stop popping up.

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Written by Travis
Updated 18 hours ago

How to adjust available times for items availability?

Adjusting availability and assigning items/products

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Written by Travis
Updated 18 hours ago
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Written by Travis
Updated 18 hours ago
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Written by Travis
Updated 18 hours ago

How do I access reports and order activity?

Financial reports and order activity

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Written by Travis
Updated 18 hours ago

How to modify stock? Inventory input and management?

Inventory and stock modify - 86 an item

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Written by Travis
Updated 18 hours ago

Are credit card transactions secure?

Credit card transactions security

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Written by Travis
Updated 18 hours ago
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Written by Travis
Updated 18 hours ago

How do pre-orders work?

Order for curbside (drive-thru) or takeout at a future date

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Written by Travis
Updated 18 hours ago
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Written by Travis
Updated 18 hours ago
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Written by Travis
Updated 18 hours ago
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Written by Travis
Updated 18 hours ago

SWIPEBY official logos?

SWIPEBY logos and assets

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Written by Travis
Updated 18 hours ago