How does call deflection work?

SWIPEBY AI IVR Phone System
Updated 2 weeks ago

SWIPEBY's AI-driven call deflection enables merchants to have their phone answered in any voice in any language. Calls for things like hours, directions, and daily specials, are easily deflected to the system. Merchants can also offer to text an ordering link so customers can quickly place an online order via their mobile device. 

In the SWIPEBY dashboard, merchants can quickly enter what links and text they would like to include for their customer's experience. 

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